Last updated: 04/04/25

1. Purpose

These Terms of Use define the rules for accessing and using the NEXTLEAD CRM platform, provided by CREACH AGENCY.

2. Acceptance

By using the platform, you fully accept these Terms of Use. If you do not agree to these terms, you must not use the service.

3. Access to the Service

Access to NEXTLEAD is restricted to users with a valid account. Users agree to provide accurate and up-to-date information when registering.

4. Authorized Use

Users agree to:

  • Use the platform lawfully and in accordance with its intended purpose.
  • Not send illegal, fraudulent, abusive, or unsolicited emails through the platform.
  • Not interfere with the proper functioning of the service (e.g., hacking attempts, overloading the servers, etc.).

5. User Responsibility

Users are solely responsible for the content they create or import into the CRM, including personal data related to their own customers or contacts.

Users must ensure they have the necessary rights and consents to process such data.

6. Intellectual Property

All elements of the platform (source code, graphics, logo, database, etc.) are the exclusive property of CREACH AGENCY or its partners. Any unauthorized reproduction or reuse is strictly prohibited.

7. Availability and Maintenance

CREACH AGENCY strives to maintain the service’s availability 24/7, except during maintenance operations, force majeure events, or disruptions beyond its control.

8. Limitation of Liability

CREACH AGENCY cannot be held liable for any direct or indirect damages resulting from the use or unavailability of the CRM, including data loss or service interruptions.

9. Account Suspension or Termination

CREACH AGENCY reserves the right to suspend or terminate any user account without prior notice in case of violation of these Terms of Use.

10. Changes to the Terms

CREACH AGENCY may update these Terms of Use at any time. Users will be notified of any significant changes via the platform or email.

11. Governing Law

These Terms of Use are governed by French law. Any dispute will fall under the exclusive jurisdiction of the courts of Paris, France.